Wednesday, March 25, 2009

PERFORMANCE TRACKING OVERDRIVE


AYAM PERCIK


AYAM RENJIS


These are things I want to say to:

Laksa Shack:

LAKSAM ORI


I wanted to have Laksam badly and bought 1 bowl from your shack. Mannnnnn it’s super AWFUL. I know business wise you are doing all fine, kudos for you, gal. I ve read about your small shack under the tree story until you have all these shacks. But still, don’t you want to be BETTER???. Let me help you with some improvement ideas:

1. When you make the batter for the laksam noodle, add really hot water to the batter. It will improve the texture and make it firmer and not doughy like what you have now.
2. When you prepare the ulam, don’t use the grater eventhough it’s faster and more convenient than using a knife because the ulam has lost its crunchiness and have become limp sorry excuse of cucumber and ulam thingies.
3. And…what is a laksam without the must haves like daun kesom and bunga kantan?????



Ayam Percik stalls:

Ok guys who sell all these seemingly lovely looking barbecued chickens by the roadside , at Pasar Malam etc. May I suggest two options:
1. Change the recipe- Can you just stop maligning the name of Ayam percik by bestowing the same name to really tasteless pieces of meat ??? Tell you what, please browse for the original Ayam Percik, I m sure the sale will be increased. It’s soooo simple. Heck, even I can tell you how to cook it. I have refrained myself from handing over the recipe to a few stall owners in the past, but what the heck, I will risk being seen as an eccentric woman and will , I swear, go around KL distributing the recipe for free. Hey , better still, I will create Ayam percik.com and sell it worldwide. Hee hee.
2. Change the name-But if you insist, why don’t you just call your chickens Ayam Renjis instead???? Yeahh, yeahh… that will be ok for me. At least I will definitely steer away from your stall!

By the way, one last thing,
Proton- My advice is as follows:

1. Market growth-
skewed focus. It is well known that the quality of their cars for exports are better than the ones sold locally. They should seek the reasons why they want to go overseas in the first place. Get real, why would a European or Australian want to drive a Proton from a third world country when they have a range of other cars to choose from? If you can’t get even your own countrymen to buy Proton, would others be persuaded to?

2. What they should do;
a. Technical - increase the technical credibility of their products.
b. Quality-since they also source components locally ( the main culprit for shoddy performance) the monitoring of the local vendors’ performance should be done systematically with consequence management in place.
c. Market focus- get real mannn, just sell functional cars at cheap price. You don’t have competitive advantage. Either sell cheap or make your cars really strange like Juara. Btw, I actually have seen 2 juara on the road in my lifetime. Is’nt that amazing??? Oh yes, btw, forget selling to all those mat sallehs, convince us to buy Proton the second time first!
d. Strategic planning to be conducted by Proton’s top management on an annual basis. Even if you already have it, it’s clearly incorrectly done. I can facilitate your sessions for free, man!!!!!
e. Intelligent leadership- since I don’t mince words, I will say to you straight. Change the management of Proton groupwide with intelligent people at once. And I mean AT ONCE.

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